
Is Princess Right for Cruises from Southampton?
Let me start with the truth: Princess has a customer rating of 2.9 out of 5 on Trustpilot UK from 978 reviews. The common complaints are about average food quality, slow shore excursion communication, and inconsistent entertainment. You're not booking Princess for five-star dining or white-glove service. But here's the thing—these reviews span years and thousands of passengers, and every cruise line has mixed reviews. It's a numbers game, not a unique flaw.
What Princess does well for Southampton sailings is consistency and frequency. They operate four ships (Sky Princess, Majestic Princess, Caribbean Princess and Regal Princess) sailing the most departures from the port year-round, which means more dates, more cabin choices and more competitive pricing. The other main operators—Royal Caribbean, MSC, Celebrity, Cunard and Disney—sail less frequently or target specific niches. Royal Caribbean focuses on bigger ships. MSC has a decent programme but its own reputation issues. Celebrity is premium-priced. Cunard is luxury heritage and pricey. Disney carries families but has limited Southampton sailings.
Why does Southampton matter so much? It's Europe's leading turnaround cruise port, with over 500 ship calls and roughly 3 million passengers a year. You don't need to fly. Southampton Central station is a 15–30 minute walk from the terminals. Driving and parking costs £120–180 for a longer cruise, or you take the train from almost anywhere in the UK. Cruise Connect runs coaches from over 50 UK pickup points for selected sailings, so geography isn't a barrier even if you live far away.
That's the pitch: Princess isn't perfect, but it's reliable, frequent and accessible from the UK. If those three things matter to you, it wins. If you're comparing the cruise lines operating from Southampton, Princess Cruises delivers consistent year-round options.






