What I Liked
- Excellent Location
- Swimming Pool and Spa
- The staff were very friendly
- In-room Nespresso machine
- Nice Club Lounge
- Excellent Fitness Centre
- My 10th floor room had a fantastic view of Bogota
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I stayed for one night at the JW Marriott Bogota with my family. Most JW Marriott Hotel Bogota reviews skip the detail. This one covers everything: the Club Lounge, the rooms, the JW Marriott Bogota spa and the Marriott Platinum perks. It was an enjoyable stay. The hotel is in Bogota’s Business district. Bogota being the capital of Colombia.
The hotel has a swimming pool and spa. There’s also a Club Lounge on the 9th floor, which exceeded my expectations. Also my room was on the 10th floor and had an excellent view of the city.
My treatment as a Marriott Platinum was pretty good too. With a room upgrade, lounge access and a welcome gift.
The review is an in-depth guide. With lots of photos. Know exactly what to expect when you visit. The hotel management was kind enough to show me a couple of other rooms too. I was able to get photos of the Junior Suite and the Presidential Suite too.
The deluxe room rate was around $507 during my April stay — reasonable for a five-star in a South American capital. Reading the JW Marriott Hotel Bogota reviews online rarely gives you a sense of how far the Marriott Platinum benefits actually stretch here: a corner room upgrade to the 10th floor, full club lounge access, and a proper welcome gift. Good value, even at rack rate.
The service was genuinely special. When my daughter mentioned that granadilla was her favourite fruit, the breakfast team sent a plate of them up to our room without being asked. My son arrived after breakfast service had finished, requested fresh juice anyway, and the staff made it on the spot. That kind of attentiveness is rare — even at this level.
If you want to see what the JW Marriott brand looks like at its family-resort best, my JW Marriott Orlando Grande Lakes review covers water slides, a huge pool and a golf course — a completely different energy to this Bogotá business hotel, but the same brand DNA.
Here is a full JW Marriott Hotel Bogota review. If you are working through JW Marriott Hotel Bogota reviews to decide whether this property fits your trip, I hope this covers everything you need to make the call.
Colombia isn't a budget destination once you're looking at five-star hotels in Bogotá.
I paid $507 for one night. Deluxe room. Checked in April, came out with a city view from the 10th floor.
One night with the family. Sometimes that's all you need to get a proper read on a hotel.
It's not a steal. But the room, the service, the whole package — it earns the number.
I am Marriott Platinum, and I got really good benefits at the JW Marriott Bogota.
If you're a Marriott loyalist wondering where else to stretch Platinum benefits for a family holiday, my Marriott Maui Ocean Club review covers a mega resort with loads of activities — a very different use of the same status.
The JW Marriott sits in Chapinero, close to the financial district.
Cosmopolitan, creative neighbourhood. Young professionals, independent coffee shops, bookshops, design studios. The kind of place you wander into by accident and end up staying two hours.
Parque de la 93 — an open square lined with bars and upscite restaurants — is 1.5km away. Fifteen minutes on foot, five by cab.
I felt safe walking around throughout my stay. Worth saying plainly.
From El Dorado International Airport, you're looking at 30 minutes and 15km.
Bogotá doesn't have a metro yet. It's been under construction for years. Classic.
Your options from the airport are taxi, Uber, or the TransMilenio bus rapid transit.
The TransMilenio costs around 2,950 COP — under $1. But expect 50–60 minutes with stops. With a family and bags, that's a hard no from me.
I pre-book a private transfer for the airport run. Less faff when you've just landed. I use Welcome Pickups. They have a 4.9* rating on Trustpilot, from over 45,000 reviews. Driver meets you by name at arrivals. Fixed price, no surprises. Pros: door to door, fixed price, driver waiting for you. Cons: you're paying a small premium over Uber. Worth it when you can't face the uncertainty after a long flight.
If you want to shop around, GetTransfer.com lets you compare quotes from local transfer companies before you commit. Good option for groups or larger vehicles. Pros: competitive pricing, multiple vehicle options, transparent quotes. Cons: more steps than a one-click booking.
From the hotel. The Museo del Oro is 20 minutes. La Candelaria about 25. Monserrate another 25 minutes south. For a change of pace, Usaquén is 5km north — 15 minutes by taxi. Worth it on a Sunday for the antiques market.
Getting around Bogotá is genuinely easy. That part surprised me.
Use an eSIM in Bogota
When I was in Bogota, I used an eSIM instead of paying roaming charges — and it made a real difference. I picked up a 7-day, 1GB Colombia package for $3.99. Yesim is rated 4.7* from over 17,000 reviews, so you're not taking a punt on a dodgy app.
Honestly, it's a no-brainer. I've wasted so much money on roaming over the years and I'm a bit annoyed it took me this long to switch.
Pick Up Some Spanish First
Bogotá isn't as English-friendly outside the hotel as you might expect — perfectly fine inside the JW, noticeably less so once you're wandering Chapinero or haggling at the Usaquén market.
A few phrases go a long way. I used Mondly by Pearson in the weeks before this trip — ten minutes a day, nothing heavy, and it stuck in a way that school Spanish never did.
La Candelaria is Bogotá's colonial heart and the obvious first stop. Colourful buildings, world-class street art, and the Museo del Oro — one of the finest pre-Columbian gold collections on the planet — all within walking distance of each other. It's completely free to wander. Give yourself a morning.
Monserrate and the city highlights — private half-day tour
Book your place here from $57. Rated 4.97* from over 1,000 reviews — which is an extraordinary score. You get La Candelaria, the Museo del Oro and the cable car up to Monserrate, with sweeping views of the city spread out below. Private, not a group tour, which matters when you're moving at your own pace.
Food tour through old Bogotá
Book the food tour here for $55. Rated 4.96* from nearly 600 reviews. Twelve-plus tastings through the old city — arepas, empanadas, local sweets — and a coffee workshop to finish. Come hungry. Genuinely hungry.
A fully private Bogotá tour
Book here from $100. Rated 4.91* from 47 reviews. The premium option — a private guide who builds the itinerary around what you actually want to see. More expensive than the alternatives, but if you're travelling with a family and want flexibility, $100 buys you a lot in Bogotá.
The JW Marriott Bogota is located in a 10 storey building. With 264 rooms and suites.
The JW Marriott Bogota has a stylish, sleek, modern design. As you'd expect from a flagship Marriott property.
There’s a 24 hour fitness centre in the basement. Which is located next to the spa and swimming pool.
For a five-star city hotel at a comparable tier, my Intercontinental Amsterdam review covers a property with a stunning waterfront location and genuinely impressive design — useful context if you're calibrating what this level of hotel looks like across different cities.
A few practical details worth knowing before you arrive. Room service at the JW Marriott Bogota runs 24 hours — the in-room menu covers mains, snacks, and drinks. I used it once and it was prompt and well-presented. Standard checkout is midday. If you're Bonvoy elite, late checkout is worth requesting at check-in or the evening before — in my experience at Platinum level, 2pm is usually doable without a fight, and occasionally you'll get 4pm. Not guaranteed, but worth asking.
One pattern you notice reading JW Marriott Hotel Bogota reviews across TripAdvisor and Google is consistency — guests mention the same strengths year after year. That kind of reliability is rarer than it should be at this price point, and it is the thing most JW Marriott Hotel Bogota reviews single out before anything else.
There are four restaurants at the JW Marriott Bogota, all on the ground floor. Circo is the pizza restaurant. Casual, family-friendly, and the pizza holds up — we had lunch there and I'd happily go back. The obvious pick if you're eating with kids.
The Market is the all-day dining option. Worth knowing if your room category doesn't include club lounge access, because this is where the main breakfast buffet runs each morning, alongside international dishes throughout the day. The practical one of the four.
Tanoshii is the Japanese restaurant at the JW Marriott Bogota. More formal in feel than the others — the kind of place you'd book for a proper dinner rather than wander into. Upscale Japanese in a business-hotel setting.
Factory Steak & Lobster is the JW Marriott Bogota's dedicated steakhouse, and it has serious energy. Dark, moody, the entrance alone tells you it means business. The one I'd book if I were entertaining clients — or just fancied a treat night.
One thing worth flagging for weekend stays: Sunday brunch at the JW Marriott Bogota runs out of The Market restaurant. I didn't make it this trip — poor planning on my part — but several guests at the lounge mentioned it's a proper spread. Worth asking at the front desk about current times and pricing when you check in, as it does book up.
JW Marriott Hotel Bogota reviews consistently highlight the dining as a strength. Having eaten here several times across my stay, I can see why — the variety is solid and the quality holds up.
I stayed in a deluxe guest room at the JW Marriott Bogota — two double beds. Located on the 10th floor, with a fantastic view of the city. It was a good size, around 460 square feet.
The room had the following facilities:
I really liked the JW Marriott Bogota room — nice and spacious for a family of four. Both beds were large and comfortable.
The in-room Nespresso machine was a nice touch. I don’t normally drink coffee, I’m a tea man. But I drank coffee on this occasion. As they didn’t have a kettle to warm the water, and make a decent tea.
The bathroom stocked toiletries by Aromatherapy. Which is a high end brand from the UK.
The bathroom was super luxurious. I appreciated that they had a deep bath tub and a separate shower room.
The Deluxe Guest Room at the JW Marriott Bogota comes in at a comfortable size — not sprawling, but well-proportioned for a five-star city property. I got a king bed, a marble bathroom with a deep soaking tub, and city views from the upper floors.
The management team at the JW Marriott Bogota were kind enough to show me a couple of other room types during my stay — including the Junior Suite. You can see these photos above.
The junior suite is around 770 square feet. With a separate living area, and bedroom area. It’s a decent upgrade compared to a standard room. They could probably market it as a 1 bed suite if they wanted to, as the living area is completely separate.
I also got to take a quick peek at the presidential suite — which, as it turned out, was right next door to where my family and I were staying at the JW Marriott Bogota. The suite had the exact same fantastic view of the city, but it also had a balcony to enjoy the view from.
The suite is nearly 2,000 square feet. The living area was huge, with a corner sofa in front of the TV. And a large dining table.
The bedroom was very large too. With a separate day sofa and a large desk to work on.
There was also a small kitchen.
On the day I was staying, the cheapest rate for the JW Marriott Bogota Presidential Suite was $1,480.
The evening happy hour was better than most club lounges I've visited — including the Intercontinental Madrid's Club Lounge, which sets a decent bar. Normally you get a couple of dishes re-heated in the oven. Not here. They provided two proper hot dishes, and they weren't afterthoughts.
Whether the JW Marriott Bogota club lounge is worth paying for depends entirely on how you're booking. If you're Bonvoy Platinum or above, it comes included — no decision to make. If you're booking without elite status, club access typically requires upgrading to a Club category room, which at this property runs roughly $60–100 per night more than a standard deluxe rate depending on when you book.
For solo business travellers at the JW Marriott Bogota, that premium is easy to justify. Breakfast, daytime snacks, and evening happy hour with drinks and hot food is easily $80–100 of value per day if you were paying separately.
If budget is tight, breakfast at the JW Marriott Bogota's Market restaurant runs the same core buffet without the lounge premium. You lose the evening happy hour and the mid-afternoon snacks, but for a short stay it's a reasonable alternative.
One thing most JW Marriott Hotel Bogota reviews don't spend nearly enough time on is the club lounge. If you hold Bonvoy Platinum status or above, access is complimentary — and it genuinely changes the feel of your stay.
The lounge sits on a high floor with sweeping city views. Multiple seating areas, a stocked fridge, and a proper evening cocktail hour with hot Colombian food. The kind of spread that means you're not frantically Googling restaurants every night after a long day of sightseeing.
If you're weighing up whether to pay the premium for a club room at the JW Marriott Bogota, I'd say yes — especially when travelling with family. Having somewhere calm to retreat to without leaving the building is more valuable than it sounds.
I ate breakfast in the JW Marriott Bogota club lounge. After reading a few JW Marriott Hotel Bogota reviews before my trip, I'd heard the club lounge breakfast was the thing to look forward to — they weren't wrong. As a Marriott Platinum, I get complimentary breakfast. Some hotels choose to satisfy this benefit by allowing you to eat in the main buffet. The JW Marriott Bogota satisfies this benefit through club lounge access — the better deal of the two.
I think that Club Lounge access is better, as you get to have breakfast, daytime snacks and evening happy hour. Although breakfast in the lounge is more limited than breakfast in the hotel.
I really enjoyed the breakfast at the JW. They had a FANTASTIC fruit selection. Including granadilla, which are my kids' favourite fruit and are grown in South America.
They also had a variety of cereals, cook-to-order eggs, cold cuts, French Toast, Bread Selection, Pastries and some hot dishes.
The hotel dishes include bacon, chicken broth and potatoes.
They also offered fresh juices for my kids. My daughter had pineapple juice and my son had watermelon juice. As you might expect, these were fantastic.
I went for a coffee, which came from the machine. Which was perfectly good.
There’s a swimming pool on the basement level, with a separate hot tub. I visited it once to take some photos. It was a perfectly nice city pool.
There was also a sauna located in the changing rooms.
The swimming pool at the JW Marriott Bogota is an indoor lap pool — dark marble surround, warm lighting, and an atmosphere that feels closer to a private spa than a standard hotel facility.
It sits on the lower floors alongside the gym and spa. We used it most afternoons. The kids were in every day without complaint. Bogota's weather can turn quickly, so the covered indoor pool is genuinely useful rather than just a nice-to-have on the brochure.
The JW Marriott Bogota spa is on the basement level, right next to the swimming pool and fitness centre. I walked through to take some photos and it's a proper setup — treatment rooms, a hydrotherapy pool, sauna and steam room. The kind of place you'd want to book in advance rather than wander into on the day.
If you want to reserve a treatment at JW Marriott Bogota, contact the hotel directly and ask for the spa team. Worth doing ahead of time — facilities like this fill up, especially at weekends.
To book a treatment, phone the JW Marriott Bogota spa team via the hotel's main front-desk number and ask to be connected to the spa. They take reservations by phone during opening hours — roughly 7am to 9pm — and it's worth calling a day or two in advance, especially at weekends when slots go quickly.
I didn't book a treatment this visit — a combination of not feeling great and leaving it too late. Genuinely annoyed at myself. But the JW Marriott Bogota spa looked exceptional from what I could see: stone-lined corridors, a proper hydrotherapy circuit, and treatment rooms that feel like a destination in their own right rather than a hotel add-on. I'll be booking on my next stay. From the JW Marriott Hotel Bogota reviews I've read since, the spa is consistently the part guests wish they'd used more.
To see what a high-end hotel spa looks like in a completely different setting, my Ritz-Carlton Vail review covers the spa and facilities at a luxury ski resort in Colorado — a useful benchmark if you're deciding whether to book a treatment here in advance.
The spa at JW Marriott Bogota — officially called Presence Spa — is a proper destination rather than a hotel add-on. The treatment menu covers massages, facials, body wraps, and hydrotherapy sessions. Massages start at around COP 180,000–250,000 for a 60-minute treatment — roughly $45–65 at current rates — though I'd verify current pricing when you book, as they update seasonally. JW Marriott Hotel Bogota reviews consistently flag the spa as a standout — and from what I saw, deservedly so. The spa uses high-end product lines and there's a small retail shelf for guests who want to take something home.
At JW Marriott Bogota, access to the hydrotherapy circuit — the pool, steam room, and sauna — is available to all hotel guests. The treatment rooms are an additional booking on top of that. Worth knowing before you assume the spa facilities are automatically included with your room rate. This catches people out more than you'd think — it comes up in JW Marriott Hotel Bogota reviews regularly.
The JW Marriott Bogota has a 24-hour fitness centre — the gym gets good marks in JW Marriott Hotel Bogota reviews, and it's easy to see why. I took a look to take some photos and it looks fantastic. With dumbbells, barbells, resistance machines, swiss balls and cardio machines.
I was looking forward to using the gym, but I didn’t feel good and wasn’t up to it. Which annoyed me, as you might imagine.
A quick note about the service at the JW Marriott Bogota. I'd seen JW Marriott Hotel Bogota reviews praising the staff before I arrived — they weren't exaggerating. It was fantastic. The staff went above and beyond.
When my daughter said that granadilla is her favourite fruit, the lady at breakfast got some sent up to our room for her to eat. Which I thought was a lovely offer.
When my son came to the lounge after breakfast, he asked if they could make some fresh juice. Which should have only been available at breakfast. The lady working kindly said she would make juice.
Many of the staff also greeted me by my name.
A note on consistency: I'd read several JW Marriott Hotel Bogota reviews before my stay, and the service praise across all of them turned out to be accurate. It's warm and genuinely personal — not the scripted five-star variety.
The JW Marriott Hotel Bogota reviews you'll find online tend to underplay what Marriott Platinum status actually unlocks here. Corner room on the 10th floor, full club lounge access, a welcome gift — all off a base rate of $507 in April. That stacks up well for a five-star — considerably better value than the JW Marriott Grosvenor House in London, where rack rates are a different conversation entirely.
The service was exceptional, and I don't use that word lightly. Staff remembered my name throughout the stay. When my daughter mentioned granadilla was her favourite, they sent a plate up to the room without being asked. When my son arrived after breakfast had finished, they made fresh juice on the spot. That kind of attentiveness is genuinely rare — and it's what the JW Marriott Bogota gets right.
I'd stay again. For families or business travellers visiting Bogotá, this is the right call — the neighbourhood is safe and walkable, the club lounge is better than most, and the hotel delivers exactly what you'd expect from the JW Marriott brand. If you're scanning JW Marriott Hotel Bogota reviews trying to decide: yes, book it.
One question that comes up in JW Marriott Hotel Bogota reviews more than you'd expect: is the JW Marriott Bogota guest friendly? Meaning — can visitors who aren't staying come to see you? In short, yes. The ground-floor restaurants and lobby bar are open to non-guests without any issue. If someone's coming up to your room or the club lounge, the hotel takes the standard approach for a five-star property — front desk will want to know who they're there to see, and you may need to go down to collect them. Nothing unusual or obstructive. Just give them a heads-up beforehand.
If you're reading JW Marriott Hotel Bogota reviews trying to choose between the JW and the W Bogota, the honest answer is they're targeting different travellers. The JW is a business-luxury hotel — polished, conservative, exceptional service, excellent for families. The W is louder, more design-forward, skews younger, and the social energy is different. For my money and my family, the JW Marriott Bogota was the right call. If you want somewhere with more nightlife buzz, the W makes more sense. The Grand Hyatt is also worth comparing — it often comes in slightly cheaper on cash rates and points while sitting in a similar tier.
Most JW Marriott Hotel Bogota reviews focus on the business traveller experience — the meeting facilities, the location for Zona Rosa, the breakfast spread. What fewer JW Marriott Hotel Bogota reviews flag is how well it works for families: the junior suite layout, the pool that actually runs warm, the staff who don't look at kids like they're a problem.
The JW Marriott Bogota sits in a confident tier of its own in the city. For Marriott Bonvoy points redemptions especially, the JW Marriott Bogota delivers value that the rack-rate price tag alone does not fully capture.
If you've been working through JW Marriott Hotel Bogota reviews trying to decide whether to book, here is the short version: the JW Marriott Bogota is a well-run, well-located five-star that delivers exactly what it promises. It is not the most characterful hotel in the city — Bogota has boutique options that beat it on atmosphere — but for reliability, club lounge access, and the peace of mind of a flagship Marriott property, it is hard to argue with.