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Etihad Business Class Lounge Heathrow Review

Flying business class on Etihad Airways is a great experience, and the lounge is just as good. I enjoyed my stay at the Etihad Business Class Lounge Heathrow. It’s a lovely place! The food and drinks selection was pretty fantastic. There’s also a play area for kids

The lounge is located in Heathrow Terminal 4, which has many excellent lounges. Past reviews include the Skyteam Lounge and the Plaza Premium Lounge. This Lounge is right up there, with the best in terminal.

In terms of lounge experiences, this isn’t a destination lounge however. I wouldn’t wake up at 3am to arrive early! You won’t be getting complimentary spa treatments or bottomless champagne. For comparison, read my review of the Air France Lounge in Paris, CDG!

This review of the Etihad Business Class Lounge has the full lowdown! All of the photos can be clicked and pop out into a slideshow.

What I liked

  • Separate buffet and dine on demand menu
  • Premium drinks selection
  • Separate kids area
  • Some nice touches. Arab coffee, British tea selection and cocktail menu

What could be improved

  • Not a Destination Lounge
  • No better than many other lounges in Heathrow

Booking

I was flying business class on Etihad Airways and had access to the Lounge in Terminal 4. The trip was from London to Mumbai, with a layover in Abu Dhabi. I flew in the iconic A380 from London to Abu Dhabi, and I took an A321 from Abu Dhabi to Mumbai.

In general, I’m a big fan of Etihad. I’ve flown with them a lot and had some terrific experiences. If I can fly them, I’ll choose them over most other competitors. Check out this review of Etihad Business Class and this one of Etihad 1st class. Both flights were fantastic.

The space

The Etihad Business Class Lounge Heathrow has the following features:

  • Tons of seating. Lounge seating, restaurant style seating, bar seats etc.
  • Small children’s play area
  • Obstructed views of the runway
  • Dine of demand menu
  • Hot Buffet
  • Arabic Coffee
  • London Gin menu and made to order cocktails

Given that the lounge is at an outpost, this is a strong package. I like that they offer Arabic coffee, local teas and London Gin. A nod to Etihad’s Arabic roots and the lounge’s London location. I enjoy little luxuries like this – 1st world problems, I know!

The tarmac views were ok, not great. View the photos in the slideshow above. There’s a walkway between the lounge window and the runway. Some curtains were also drawn. This isn’t ideal as it reduced the light in the lounge. It reminds me of the Lufthansa Business Class Lounge in Frankfurt. There’s a walkway between the lounge and the tarmac, which restricts the brightness.

The Gulf Air Business Class Lounge is also in Heathrow Terminal 4. When it comes to tarmac views and brightness, that lounge can’t be beaten. I got a beautiful shot of a Gulf Air Jet, when I reviewed that lounge.

The children’s play area was small but had a lot of toys. I appreciated this. Too many lounges don’t have a kids play area. I wasn’t travelling with my kids this time, but when I do, I make use of facilities like this.

In terms of the décor, the lounge was functional but not much more. The furniture was in good condition, but certainly not uber stylish! The Plaza Premium Lounge in Heathrow Terminal 2 is really beautiful, if you find yourself there.

I’ve visited multiple lounges in Heathrow Terminal 4. Gulf Air Lounge, Plaza Premium departures, Plaza Premium Arrivals and Skyteam. The quality of lounges is very good and the Etihad Lounge is right up there. In terms of food and drink selection, The Etihad Lounge stand heads and shoulders above the rest. I provide full details in the below sections.

The Food

Colour me impressed with the food. You won’t leave hungry from the Etihad Business Class Lounge Heathrow!

There’s a separate buffet and on demand menu. I wasn’t that hungry - I’d already had a stack of pancakes in the morning! However, I made sure to try some food for this review.

The buffet contained the following items:

  • Lemon couscous
  • Chicken Tagine
  • Spiced cauliflower
  • Arabic coffee
  • Dates
  • Pastries
  • Salad
  • Juice


The dine on demand menu is shown in the above slideshow and had the following options:

  • Soup
  • Lamb Kofta
  • Chicken Burger
  • Cheese Plate
  • Toretlloni
  • Sauted Mushrooms


For a business class lounge, this is a terrific range of dishes. Restaurant quality in my view.

I sampled the couscous and the spiced cauliflower. Both were perfectly edible. The chicken tagine looked really good, although I didn’t eat it as I’m vegetarian. I also tried the Arabic coffee and dates. It was too strong for me, but that’s ok! The strong coffee and sweet dates make an interesting combination of flavours – I can see why people like it.

The Drinks

The drinks choice was really impressive, much like the food selection. You can view the drinks menu in the slideshow above. It contains the following options

  • Wine
  • Cocktails
  • Sparkling wine
  • London Gins
  • Beers
  • Range of English teas

The cocktail menu was really cool, as was the selection of London gins. Most lounges simply offer self-pour. It’s just a pity they don’t have a cocktail bar, like the Eurostar Lounge in Paris. That cocktail bar looks like something from a Bond movie!

I didn’t try a cocktail as I didn’t want to get hammered before my flight. At this point, I’m old enough to know that will ruin my experience! I had a glass of beer (London Meantime Pale Ale).

Conclusion

This lounge is great place to spend a couple of hours. It’s unassuming – I wasn’t blown away when I arrived. However, it grew on me! The food and drink selection was a cut above other lounges. There’s also some nice touches. Arabic food, London Gins and British teas.

Sadly, the lounge doesn’t have complimentary spa treatments or champagne. It’s also not as bright as I would like. Otherwise, I’d spend half a day here.

Business class on Etihad Airways is one of the best experiences in the sky. Their lounges are an excellent experience on the ground too.

I have tons of other beautiful reviews at Soulful Travel Guy. Check out some links below:

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