Why are flights cheaper with travel agencies?
Travel agencies are a business that really shouldn’t exist in the modern day. Before the internet, you would visit a travel agent to book your holiday. This was far better than calling up loads of airlines and hotels. In 2003, I went to a travel agent and paid £93 for a flight from London to Athens. Would anybody do that today?!
In the modern day, you don’t need a travel agent. You can search for flights on Kayak or Momondo and book it yourself. The exception would be for specialist travel agents that focus on mountaineering or surfing, where you may need an expert.
So why are there so many travel agencies? They basically exist to undercut the prices of flights compared to booking direct. Each time you book a flight via an online travel agency, they will get a small commission from the airline. Are travel agents cheaper? Yes they are – they have to be. If they weren’t cheaper than booking direct, then nobody would use them.
The key thing to understand is that your ticket is issued by the travel agency and not the airline. If there are any issues, then you need to speak to the travel agency and not the airline.
Travel Agencies are often located in low cost and poorly regulated countries, like Malta or Greece. Long story short, if something goes wrong, you’re not gonna get a lot of help.