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Grand Hyatt Mumbai review. A gorgeous property

The Grand Hyatt Mumbai is a beautiful hotel near Mumbai’s business district (BKC). The hotel grounds are visually stunning. There are three swimming pools and the hotel is huge. I should also mention that the breakfast was terrific.

On the flip side, the room décor was somewhat spartan. However, that’s my only criticism!

This trip report contains load of photos, and they all pop out into a slideshow. If you wanna be informed of my new content, make sure to follow me on Twitter, Instagram and my email list.

What I liked

  • The hotel grounds were beautiful. Impressive architecture
  • Breakfast had a wide variety of Indian and western options
  • The swimming pools were visually impressive
  • The apartment contained all of the modern conveniences that you need in a home
  • Hotel is well located for Mumbai’s business district

What could be improved

  • Design of the rooms is functional at best

The Location

The Grand Hyatt Mumbai is located in the Santa Cruz area of Mumbai. It’s 4km from Mumbai’s business district – making it an excellent option for business travellers. The hotel is just 3km from the airport.

Santa Cruz is located in the sprawling suburbs of Mumbai. This is basically the area north of the original city.

The hotel is about 20km from south Mumbai - which contains the best tourist attractions. If you plan on sightseeing, then you shouldn’t stay here. In rush hour, it can take 3 hours to travel 20km. There’s some terrific hotels in South Mumbai, and the typical room rate is $150/night.

The Hotel

The most impressive part of the Grand Hyatt Mumbai are the grounds. A lot of thought was put into the design of the hotel. The hotel has the following features

  • Grand area in front of the hotel
  • The lobby is large and impressive
  • Stunning water feature outside the breakfast restaurant
  • There are large and well maintained gardens at the centre of the property
  • 3 swimming pools


The hotel is large and impressive – I definitely recommend to look at the photos in the slideshow. There’s a number of unique design features, and the hotel is a popular wedding venue. As you walk round the hotel, you appreciate how well maintained the gardens are.

I’ve stayed at a lot of hotels in Mumbai. The Hilton Mumbai is a lovely little hotel. It’s right next to Mumbai Airport. The lobby is really nice. It has a grand piano! I also liked the swimming pool.

My favourite hotel in Mumbai is… The St Regis! The lobby looks like a grand French ballroom! The food was amazing. The service was phenomenal. I also loved the rooftop terrace on the 37th floor.

The Apartment

I was staying in a 1 bedroom apartment. The apartment décor was rather spartan – functional, rather than impressive. This was disappointing, given how nice the public spaces were. The apartment was as follows:

  • 500 square foot
  • Property was carpeted! Very strange as most homes in India have floor tiles due to the heat
  • Kitchen contained ample drinking water, fridge, hob, dishwasher and washing machine
  • The living room contained a small dining table, 3 + 1 sofa and a TV
  • Bedroom contained a super-king bed and en-suite
  • The view from the bedroom allowed us to view the hotel gardens in the interior


From the photos in the above slideshow, you’ll see that there’s nothing wrong with the bedroom. It just doesn’t match the grandness of the public areas.

The Main Pool

The Grand Hyatt Mumbai has a large pool for all guests, and a separate pool for the residence guests. As I stayed in a 1 bedroom suite, I had access to the residence pool too. The main pool had both an adults pool and a kids pool. If you look at the photos above, you’ll see that the pool was really nice! I liked the pool a lot. It was large and visually appealing, much like the rest of the hotel.

The Residences Pool

There’s a separate pool for residence guests. This is a smaller pool without the architectural flourishes of the main pool. This pool was nearly always empty and I used it frequently. I like to swim and enjoyed using this pool.

The Breakfast

I ate breakfast at the Grand Hyatt Mumbai for 2 weeks, which gives me a lot of authority on this matter! There’s a wide variety of western and Indian options. However, while most of the options were solid, nothing was amazing.

  • Cook to order Eggs
  • Waffles and pancakes
  • Paratha
  • Dosa
  • Uttapam
  • Bacon and sausages
  • Fresh juices
  • Fresh fruit
  • Muffins and pastries
  • Pav Bhaji
  • Singapore noodles
  • Miso soup

There was a coffee machine, but sadly it wasn’t good. The coffee was bitter. They also had fresh Indian tea (masala chai). Both my parents were born in India (I was born in London), and it’s an unwritten rule that you must love masala chai! That being said, I really don’t like it! For the purposes of this review, I did try the chai. It seemed perfectly passable.

I took loads and loads of photos of breakfast! So make sure you look at the above slideshow!

Fresh juices

I enjoyed the variety and the freshness of the juices
  • Orange
  • Guava
  • Watermelon
  • Carrot
  • Beetroot

Pancakes and waffles

The pancakes were cooked to order, but weren’t great. However, I love pancakes, so I did enjoy them. Also, they didn’t have syrup! The waffles were also a little disappointing. They didn’t have enough toppings.

Dosa

This is a south Indian dish. Basically a savoury pancake with a spiced potato filling. It was decent, without being amazing.

Paratha

A paratha is similar to a chapati, except that it’s stuffed (with cauliflower, potato etc.), and then fried. The paratha were cooked to order and I enjoyed them a lot.

Pav bhaji

Pav bhaji is a popular Indian street food. It’s an aubergine curry with fresh onions and lime, that’s eaten with a bread roll. I enjoyed it.

The Family Friendliness

The Grand Hyatt Mumbai has a couple of things dedicated to kids:

  • Small indoor play area for kids
  • Small outdoor play area for kids
  • A separate kids pool


To be honest, these things felt like an after thought to the hotel’s design. They probably shouldn’t have bothered! None of these activities were especially good.

Conclusion

The Grand Hyatt Mumbai is an excellent option for business travellers visiting Mumbai. There’s not many hotels close by. So this is the best choice. The public areas of the hotel are beautiful. The breakfast is varied and the staff are helpful.

I have stayed at the Taj Mahal Tower in Mumbai. It’s an iconic hotel, opposite the Gateway Of India. I liked the hotel. The location is probably the best in all of Mumbai. The lobby is also really nice.

The JW Marriott Mumbai is another excellent hotel. I stayed for one night, before my flight. I could see the airport from my room! The swimming pool is lovely. Also, the hotel has a funky design.

The Radisson Mumbai Goregaon is well located for Mumbai’s exhibition centre. I enjoyed my stay. The hotel was a pool and fitness centre. There are also multiple restaurants on site.

 

RAVI PATANKAR

DEAR SIR.IT IS WITH DEEPEST DISSAPOINTMENT AND REGRET I WRITE THIS REVIEW ABOUT THALI LUNCH TAKEN AT GRAND HYATT,SANTCRUZ ON 23RD AUGUST24.WE WERE A GROUP OF COLLEGE MATES WHO COMPROMISED ON TAKING THALI AS NO BUFFET WAS SERVED.THE THALI SERVED WAS OF NOT ONLY POOR QUALITY BUT MOSTLY STALE FOOD.KADHI WITH BHAJIA WAS PROBABLY MADE THE PREVIOUS DAY AS HARD BHAJIA NEEDED EFFORTS TO BREAK.SAME WAS TRUE OF DAHIVADA,SO HARD AS IT WAS APPARENTLY STALE.JEERA RICE TOO APPARENTLY BELONGED TO PREVIOUS DAY COOKING,JUST DRY AND TASTELESS.EVEN ALOOGOBHI VEGETABLE WAS NOT FRESHLY COOKED.THE CURRIES TOO NOT FRESH.WE WERE GIVEN FRESHLY COOKED DAHIVADA FATER COMPLAINING.ALL OF US AT AGE 75YRS PLUS CAN CERTAINLY MAKE OUT DIFFERENCE BETWEEN FRESHLY COOKE FOOD AND STALE FOOD.AND WHAT CHARGES FOR SUCH RUBBISH FOOD RS 2500/-PLUS GST.THIS KIND OF FOOD DESERVES FULL REFUND WITHOUT MAKING ISSUE AS NO FRESHLY COOKED FOOD WAS SERVED IN FIVE STAR OF REPUTE.RAVI PATANKAR MOB9867206080

August 26, 2024

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