Some of the links on this website will earn an affiliate commission – at no extra cost to you. Without these affiliate commissions, I could not have kept this website running - I want to thank everyone that has supported me! Full details can be found at the Terms & Conditions Page

Loyalty Lounge Mumbai T2 Review. It fills a gap..

The Loyalty Lounge Mumbai T2 is a very strange place. They offer a tasty buffet and have complimentary alcohol. Sounds pretty good right?! Well there’s more to the story. The beer is watered down, there are no outside windows and the decoration feels like a prison canteen!

The lounge offers a place to sit down and get fed. You also get free wi-fi, your own personal space and a place to charge your phone.

It’s important to put this lounge into context however. Check out my review of the Plaza Premium Lounge in Ahmedabad, for an example of a bad lounge! So while the Loyalty Lounge Mumbai T2 isn’t the best, it’s not the worst either!

I got access to the lounge with my Priority Pass Card. In this article, I explain how you can become a member of Priority Pass. At a 30% discount.

Each of the photos in this article can be clicked, to open out the full slideshow. This is an in-depth article. Know exactly what to expect, when you visit.

If you’re new to my blog, then hello! Great to have you here. You can sign up to my email list here. Get notified of my latest content and the best travel deals.

What I liked

  • The buffet was fresh and tasty
  • (Watered down) Alcohol was complimentary

What could be improved

  • No windows to the outside
  • Horrible lighting. Like a hospital
  • The beer was watered down
  • Very few power points

The Access Requirements

The Loyalty Lounge is available to enter via a Priority Pass membership. If you’re flying international out of Terminal 2, then it’s your only option.

Priority Pass is a membership program. That allows you to enter over 1,500 airport lounges worldwide. You can sign up to Priority Pass on this webpage. This is a special link, that provides discounts of up to 30%. The prices are as follows:

  • Standard membership costs $69. 30% discount
  • Standard Plus membership costs $263. 20% discount
  • Prestige membership costs $422. 10% discount

If you go direct to the Priority Pass website, then you don’t get these discounts. Don’t buy direct from the Priority Pass website!

A Standard Plus Membership costs $263. You get 10 free lounge visits per year. So each visit costs $26.30. Great value for unlimited food, unlimited alcohol and your own private space.

A Prestige membership costs $422 and provides unlimited lounge visits.

I have many Priority Pass Lounge reviews on my blog. The Plaza Premium Lounge in London Heathrow is an excellent Lounge. It’s a large lounge with restaurant quality food. There’s a classy bar, offering unlimited alcohol. There’s also large windows and lots of natural light.

The Virgin Clubhouse in New York, JFK can be entered with a Priority Pass Card. One of the best lounges in the USA. They have champagne on tap, lots of natural light, great food, a fun design and a pool table!

The Primeclass Lounge in Muscat is my favourite Priority Pass Lounge in the world. It’s massive. They have three separate buffets, premium alcohol, fresh juice bar, massage chairs, pool tables and computer games consoles. Take me back!

The Lounge

The Loyalty Lounge Mumbai T2 is a large square room with a buffet in one corner and a manned bar in another corner. This is a basic lounge – don’t expect power points, kids play areas and spa treatments!

The worst thing about the lounge was the ambience. It was awful. There are no windows to the outside. With no natural light, the lounge has horrific bright lighting. The lighting reminds me of the movies where the CIA interrogates a prisoner in a bright room. It’s really that bad! The lighting really affected my experience in the lounge. It was late at night, and I couldn’t relax.

While I’ve had mixed experiences at Plaza Premium Lounges, one thing they do well is that they provide well designed spaces with appropriate lighting. Check out this review of the Plaza Premium Lounge at Heathrow T4.

The furniture isn’t nice either. Some basic lounge chairs and low tables were provided and felt worn out.

There are no power points at the seats. There is simply one table where you could charge your phone out of a local socket.

The Food

There is a self-service buffet in one corner of the room. The selection was small, but good quality. In my view, it was the best feature in the lounge. The buffet had:

  • Sandwiches
  • Chicken Biryani
  • Pav bhaji
  • Dal
  • Rice
  • Indian breads
  • Chicken keema
  • Carrot halwa (dessert)

I went for the chicken biryani and didn’t regret my choice!

The food that was offered was genuinely good. It was replaced regularly and was high quality. If you check out the photos above, you’ll see that I didn’t hold back!

Mumbai is world famous for its food. The highest rated Mumbai food tour is with Bombay Express. Book here for $45. Rated 5* from 121 reviews. It’s a 4 hour tour, with 15 separate tastings. You’ll try snacks, kebabs, ice cream, curries, cakes and so much more! A local guide will take you off the beaten track, and you’ll sample the best food.

The best Mumbai sightseeing tour can be booked here for $31.50. Rated 5* from 673 reviews. Winner of the Traveller Choice Award. It’s a 6 hour, private sightseeing tour. Travel in an air conditioned car with a local guide. Hit all the best sights. You’ll see 13 sights in total. Including the Gateway of India, Colaba and Kala Ghoda.

Are you a baller?! Book a yachting adventure off the cost of Mumbai. Rated 5* from 81 reviews. You’ll glide round Mumbai’s cost and get amazing views of the city. Book a private boat for $230. The boat can hold up to 8 people. A true bucket list experience.

You can book a 1 day tour from Mumbai to the Taj Mahal. Rated at 5* from 66 reviews. The tour includes return flights from Mumbai, and ground transportation in Agra. It’s a 17 hour day! Visit the Taj Mahal and the best attractions in Agra. A private tour guide will be pick you up from your hotel in Mumbai. And be with you, at every step. The cost is $460.

The Drinks

I started off with a coffee, which wasn’t the best. It was served out of a self-service machine.

There were a small range of complimentary spirits and beer available. The choice wasn't great, but most lounges in India charge for alcohol.

I went for a complimentary beer to begin. It tasted like water - It had clearly been watered down! To the credit of the bar tender, I pointed this out to him and he admitted the truth.

It reminded me of when I went backpacking in Vietnam during my 20’s. I would pay 5,000 doing ($0.20) for a fresh beer, which was basically 80% water! These days, I’m fortunate enough to enjoy better places in Vietnam – check out my review of the Intercontinental Danang, which is breath taking.

After one beer, I had to wash out the taste with a Glenfiddich whisky. It cost 400 inr ($5.50), and wasn’t watered down!


The Loyalty Lounge Mumbai T2 isn't great. The lighting is horrible, and there are no windows. However you can get fed well, and there’s complimentary alcohol. 

The other lounge in Mumbai Terminal 2 is the Business Lounge. This is exclusively for Business Class Passengers. It’s much better than the loyalty lounge. If you have access, you should go there. It’s a large and bright space, with high quality food. The only issue is that they charge for alcohol.

The Grand Hyatt Mumbai is a beautiful hotel in Mumbai’s business district. It’s very popular for weddings – the grounds are gorgeous! The swimming pool was also really nice. I stayed in an apartment for two weeks with my family.

I recently stayed at the Hilton Mumbai International Airport. It’s a small but charming hotel. The breakfast was terrific, with Asian and Western options. The hotel is really well designed too.



Kishore Agarwal

Horrible management. Always huge queue outside. Need to spend one hour in queue. Never seen such poor management of lounge anywhere in the world

July 2, 2023

Kishore Agarwal

Horrible management. Always huge queue outside. Need to spend one hour in queue. Never seen such poor management of lounge anywhere in the world

July 2, 2023

Kishore Agarwal

Horrible management. Always huge queue outside. Need to spend one hour in queue. Never seen such poor management of lounge anywhere in the world

July 2, 2023

Kishore Agarwal

Horrible management. Always huge queue outside. Need to spend one hour in queue. Never seen such poor management of lounge anywhere in the world

July 2, 2023


It's a basic lounge with minimal facilities. But it is worth visiting as this is the only lounge in T2 with complementary card access ( all other lounge like Adani One etc are chargeable and only for business class). So if you want a complementary lounge based on card access, this is the only option. Food is amazing but ambience is boring.

July 7, 2023

Post Comments