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I’ve been to the Plaza Premium Lounge (Terminal 2) many times. Terminal 2 houses Star Alliance, and I often end up here. In January, I finally got round to doing a review!
This lounge is really good – one of the best 3rd party lounges in Europe. It has dark wood decoration, classy mood lighting, full breakfast spread, lots of seating and a full bar. One thing that sets the lounge apart, is the high quality décor. Plaza Premium has an excellent reputation in this area, their lounge in Heathrow Terminal 4 is also well designed.
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I got entry to the Heathrow Plaza Premium lounge through my Priority Pass. A Priority Pass membership starts at $99/year and goes up to $499/year. I have my priority pass membership as an AMEX Platinum Cardholder – this is great value for me. Between my card and my wife’s supplementary card, we can get 4 people into an airline lounge.
I attended the lounge with my wife and my daughter. We save $50-$100 on food every time we go to an airport.
A lot of money has been spent to decorate the Heathrow Plaza Premium lounge. The lounge looks really classy, with a combination of dark wood, mood lighting and grey furniture. During quiet periods, the lounge feels like a Mayfair private members club!
I appreciate a well-designed lounge - it gives that feeling of luxury and separates you from the madness of the terminal. I’ve been to some great lounges recently, including the Etihad First Class Lounge Abu Dhabi and the GVK Lounge Mumbai. I also went to the Eurostar Lounge Gare Du Nord, which looks like the set of a Bond film!
The entrance of the lounge leads to the bar - which is beautifully designed. You then walk through the bar to the main area with tables, seating and the buffet spread.
The downside with the decoration is that there’s no windows or any natural light in the lounge. The lounge is dark – but the designers did a great job with mood lighting to give a classy feel.
The seating mainly consisted of cushioned grey seats with side tables. There were also a couple of raised tables with high chairs, and a sofa next to the bar area.
The Heathrow Plaza Premium lounge had a full spread with English breakfast classics:
Food is one area where 3rd party lounges in London separate themselves from lounges elsewhere. Whereas most lounges provide sandwiches and food in a packet, nearly all lounges in London have a full meal service.
As for the quality of the food - it was edible, but not amazing. I’m the 1st to complain about lounges that lack food choice, so I did appreciate the wide range available. I’ve been to some airport lounges with shocking food, including the Plaza Premium Lounge Ahmedabad, ANA Lounge Lisbon and the Escape Lounge Tunis!
The bar area of the Heathrow Plaza Premium lounge is beautiful and luxurious – I appreciated the design. As it was 7am, I didn’t drink any alcohol - but it looked like beers, wines and some spirits were complimentary. Premium spirits and cocktails attracted a surcharge – which is fair enough.
I had an Americano from the coffee machine, which I found to be bitter. Then again, I find most coffee machines to be bitter!